AUSTRALIAN WORDPRESS SUPPORT
Reliable, local expertise exactly when you need it.
Need support for your WordPress, Joomla or Craft site? Or a custom built web application? Let us help with fixes, updates, new features, performance, security, migrations and much more.
Let us help with fixes, updates, new features, performance, security, migrations and much more.
GET SUPPORT TODAY
A GREAT SUPPORT TEAM IS AN ASSET TO YOUR BUSINESS
Working with us means you have a highly technical, expert development team at your fingertips, to engage as you need ad-hoc or to work together on a daily basis. Here’s what you can expect from Mainstay Digital’s WordPress support team:
Great to work with
Dedicated to perfection, our expert development team is second to non across open source tech, including WordPress, Joomla, Laravel and Craft.
Wordpress experts
Australian owned and operated, based in Melbourne and Geelong. Our team is all local, no offshore, and we work with clients across the country.
Rapid response
Dedicated to perfection, our expert development team is second to non across open source tech, including WordPress, Joomla, Laravel and Craft.
Competitive
Dedicated to perfection, our expert development team is second to non across open source tech, including WordPress, Joomla, Laravel and Craft.
Strictly in-house
Australian owned and operated, based in Melbourne and Geelong. Our team is all local, no offshore, and we work with clients across the country.
No lock in contracts
Australian owned and operated, based in Melbourne and Geelong. Our team is all local, no offshore, and we work with clients across the country.
DOES MANAGING YOUR SITE FEEL HARDER THAN IT NEEDS TO BE?
Is your time being wasted with:
Poor communications, AWOL developers, slow or no responses to requests
Buggy sites, broken functionality
Sub-standard work from freelance or offshore developers
Slow, poor performing websites
Old / legacy site with constant problems
Exorbitant agency rates for basic site fixes
Poor responsiveness on mobile devices
Your time wasted on managing website management, when you could be focusing on what you do best
Copy about why this won’t happen with us or something positive)
And don’t risk sub standard work from offshore providers. We give you a 100% Australian team with a breadth and depth of skillsets to tackle any situ
KEY SERVICES
Website fixes & remediation
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
New features & functionality
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Website Maintenance
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Legacy issues & refactoring
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Technical support
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Website security
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
WordPress hosting
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Content updates
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Website performance
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Email migration & account setup
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Website training
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
Website integration
Our websites and applications are built for the long term. This means that although the Our websites and applications are built for the long term. This means that although the
OUR GUARANTEE
We offer 12 month warranty on projects, as well as a money back guarantee period to prove our ability, give you peace of mind, and zero risk.
FAQs
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
- Support requests assume up to 1 hour is pre-approved for investigation and rectification. In the event more time is needed, we advise an estimate and seek approval before progressing, or provide an estimate for a project.
- We’ll acknowledge submission within 2 hours, with our reach goal within 1 hour. If we have questions or need clarification we’ll include in the acknowledgment.
- Issue resolution or action policy is within 48 hours, with our reach goal on the day / 8 hours.
RECENT WORK
Fairhaven Homes
Donation page rebuild for improved user experience and conversion optimisation.
Improved security and performance.
Bolstered hosting and server environment for site performance during event donation drives.
BRAND EXPERIENCE
Big or small, we strive to build awesome relationships with our clients. Here’s a handful that we’ve had the privilege of working with.
“The team at Mainstay have been a massive support to the Live for Lily Foundation, in the design and roll out of our new website, the implementation of an improved email server, and general all round assistance of all our information technology needs. They’re responsive to our requests and service is second to none in ensuring our requirements are met and the performance of our site is optimal and secure.”
Philip Martins – Director and Chief Financial Officer, Live for Lily Foundation
WORKING WITH US
WordPress support is one of core service offerings. It’s with this team that many day-to-day problems are solved and we form fantastic long term relationships with our clients. The emphasis is on rapid communications, turnarounds and quality.
For many of our clients, we work as a fully integrated extension of their team.
If you’re looking for a new development partner, it’s also a great place to start. Resolving legacy issues, auditing and improving systems, making small but effective enhancements is a core service of Mainstay, and often an ideal place to kickstart a great working relationship.
All support and maintenance services are governed by SLAs, underpinning our commitment to respond quickly, and our transparent approach ensures there are no hidden costs or prohibitive fees.
WHERE TO FROM HERE?
1. Get in touch
2. Tell us about you
3. FREE site audit
4. Plan and GO
WE’D LOVE TO HEAR FROM YOU!
We’ll happily arrange a time for a call or meet, provide you with a scope of work and estimate, or give you some expert advice.
