We provide ongoing website maintenance for businesses and organisations that rely on their website to remain secure, stable and performing over time. Website maintenance is a proactive service focused on keeping your site healthy behind the scenes, reducing risk, preventing issues and ensuring everything continues to run as it should.
Maintenance typically includes CMS core updates, plugin and theme updates, dependency patching, database optimisation, performance tuning and ongoing security hardening. Updates and changes are monitored, assessed and applied in a controlled, risk-aware manner to minimise disruption.
Website maintenance is one component of our broader website support services, which also cover fixes, improvements and ongoing technical assistance as needs arise.
Ongoing website maintenance is critical to keeping your site secure, stable and reliable. Modern websites rely on CMS platforms, plugins, themes and server-side software that are updated frequently to fix bugs, address vulnerabilities and maintain compatibility.
When websites are not maintained, they become increasingly susceptible to security breaches, performance issues and unexpected failures. In many cases, problems only surface once real damage has already occurred.
Proactive maintenance acts as an insurance policy for your digital assets — reducing risk, preventing avoidable issues and ensuring updates are applied safely and deliberately over time.
We offer 12 month warranty on projects, as well as
a money back guarantee period to prove our ability, give you peace of mind, and zero risk.
“Matt and the team at Mainstay have provided us with fantastic support and guidance through various changes within our business. They are always responsive, warm and easy to deal with. And they are expert at explaining everything in layman’s terms, which is a major plus for those of us that are less tech savvy. We are proudly loyal customers and would highly recommend their services to anyone.”Annie Ferguson – CEO, Great Southern Press
Website maintenance is the ongoing, proactive care of a website to keep it secure, stable and performing reliably. It typically includes CMS core updates, plugin and theme updates, security patching, monitoring, performance optimisation and regular review to reduce risk and prevent issues over time.
Website maintenance focuses on preventative, behind-the-scenes care such as updates, monitoring and optimisation. Website support is broader and also includes fixes, improvements, new features and day-to-day technical assistance. Maintenance is one component of our wider website support services.
No. We don’t offer fixed maintenance packages. Every site is different — some require regular staged updates and testing, while others need minimal intervention. We maintain sites on an as-needed basis so you’re not paying for maintenance you don’t actually need. All sites under our care are monitored weekly and updates are scheduled and actioned accordingly. For a more detailed explanation of how maintenance costs typically work in practice, see our guide to website maintenance costs in Australia.
Maintenance frequency depends on the complexity and risk profile of the site. Monitoring and checks are typically performed weekly, with updates scheduled fortnightly, monthly or quarterly as appropriate. Higher-risk updates are assessed and tested before deployment.
Yes. We maintain many websites that were built by other agencies and hosted on third-party infrastructure. We start with an initial review to understand the setup, identify risks and confirm what’s required to maintain the site safely.
Yes. We provide quarterly maintenance reports outlining work completed during the period, along with recommendations for security, performance and general improvements.
Website maintenance is billed based on the work required, rather than fixed packages. This ensures you only pay for what your site actually needs. For a detailed explanation of typical maintenance costs, see our guide to website maintenance costs in Australia.
Fairhaven Homes is a well-established Victorian home builder with 25 display locations and a diverse portfolio of tailored home designs.
Arrange your free 20 minute discovery session at a time that best suits you.
Explore business and project requirements, goals and what you’re looking to achieve.
We review your existing site or application at a code level and provide a comprehensive report.
With a roadmap in place, work with our team to evolve, advance and grow your business.
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