Website support vs maintenance: what’s the difference?

Website support vs maintenance: what’s the difference?

Website support and website maintenance are often grouped together, but they serve different purposes. Understanding the difference matters. It affects how your website is managed day to day, how issues are handled, and how the platform evolves over time. Most organisations don’t separate the two clearly. As a result, expectations… Read More
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Website audit checklist

A website audit checklist is a structured list of technical checks used to assess the health, performance and security of a website. When auditing a website, organisations typically review five main areas. If you’re researching the process in more detail, our guide on how to check the health of… Read More
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How to check the health of a website

Websites are complex systems. Over time, software updates, new integrations, content changes, and evolving security threats can gradually introduce technical issues. Even well-built websites can develop performance problems, security risks, indexing issues, or accessibility barriers if they are not reviewed regularly. A website health check is a structured evaluation of… Read More
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Website maintenance checklist: essential tasks for organisations

Keeping a website secure and reliable requires ongoing technical care. Modern websites depend on multiple layers of technology including content management systems, plugins, themes, hosting infrastructure, and third-party integrations. These components change over time as updates are released and security vulnerabilities are discovered. Every website is different. The exact maintenance… Read More
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What does website maintenance actually involve?

When a new website launches, most organisations feel like the hard part is over. The design has been approved, development complete, the site is live. But a website isn’t a finished product. It’s software running on a stack of technologies that continue to evolve over time. WordPress releases updates. Plugins… Read More
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