From complex builds to long-term support, we provide senior-led web development for Melbourne organisations that value reliability, security, and clear accountability.
We provide assurance through active, ongoing management of your website, with its health, security, and stability continuously monitored and maintained. Clear ownership and tracked actions ensure accountability.
Rapid communications, responses and timely updates are a key factor in our top-notch service delivery.
Real insight comes from owning the full technical picture, not isolated checks. Scoping, site management, performance, security, accessibility, and reporting all inform practical, ongoing guidance.
Reliability is built through structured delivery, clear ownership, and experienced technical oversight. Strong coding practices, testing, and QA ensure changes are made safely and predictably.
Australian owned and operated, based in Geelong, Melbourne and Perth. Our team is all local, no offshore, and we work with clients across the country.
In-built flexibility with all of our services, from MVP development through to maintenance and support, you’re always free to choose your own direction.
“Mainstay are a great team to work with; we value their expertise and their friendly can-do attitude! They helped us meet our tight deadlines and offered holistic support.”Liz Gellel, Manager External Marketing and Communications, CatholicCare Victoria
We offer 12 month warranty on projects, as well as a money back guarantee period to prove our ability, give you peace of mind, and zero risk.
Fairhaven Homes is a well-established Victorian home builder with 25 display locations and a diverse portfolio of tailored home designs.
Have a wish list for your site a mile long? New features, improved performance, bugfixes – let us take it on and make you smile.
We can scope out improvements, provide technical guidance and implement new functionality or a new initiative.
Ensure your site is patched, up to date, secure and humming. See our maintenance page for full details on how we manage your site. No lock-in contracts or plans.
Perhaps your site just wasn’t built right the first time. We can undertake a code assessment and refactor spaghetti code, or rebuild functionality cleanly from scratch.
Contact our tireless support crew for help with bug fixes, website administration, content updates – and we operate under highly competitive SLAs. See our web support page for more info.
We also host and maintain many of our Support clients. See our Website Hosting page for full details on a tailored hosting solution for your site.
Ensure your site and data are highly secure and safe. We provide security audits, reports and implement a wide range of security measures based on your needs.
Need an extra pair of hands or some help with content updates? Just get in touch via support@mainstay.digital
Traffic retention, SEO and great UX all need a fast and responsive site. We’ll optimise it to the nth degree to ensure it’s performing to potential.
If you’re looking to switch out of your tired old cPanel email client and move to Gmail or Office365, let us handle the grunt work of migration.
Face to face training, written guides or recorded Looms are part of the service. Any aspect you need a hand with, just reach out.
Integration between systems is integral to business operations and efficiency. We integrate your site with 3rd party websites, platforms, systems and repos.
Yes. We’re often engaged for complex builds, custom platforms, and long-term evolution of existing systems. Our strength is not just initial development, but the ability to support and evolve a website or platform responsibly over many years.
No we don’t. We believe there should be no wasted dollars on unused monthly support hours. For this reason, we bill only for what’s used, and therefore only for what you need.
Support requests can be submitted to support@mainstay.digital. A ticket is then raised with a unique ID. Communications and pertinent information is then all captured on the individual task.
No worries at all – we manage lots of sites on 3rd party hosting. We’ll conduct a free of charge audit to assess what’s involved with developing, supporting and maintaining your site.
Support is available from 8.30am – 5.30pm, Monday to Friday. Out of hours support is an option, however it is subject to limitations on weekends and public holidays, availability, and must be scheduled.
Reliability is central to our approach. We focus on clean architecture, controlled deployments, proactive monitoring, security hardening, and clear ownership of technical decisions. For many Melbourne clients, this governance-first approach is the reason they engage us long-term.
We scope work carefully based on objectives, complexity, and risk. Smaller pieces of work may be quoted as a fixed scope, while larger or evolving projects are delivered transparently with clear estimates and ongoing communication. There are no surprise retainers or bundled services.
Arrange your free 20 minute discovery session at a time that best suits you.
Explore business and project requirements, goals and what you’re looking to achieve.
We review your existing site or application at a code level and provide a comprehensive report.
With a roadmap in place, work with our team to evolve, advance and grow your business.
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