We provide reliable, senior-led website support in Geelong for organisations that need their website to stay secure, stable and working properly over time.
We support organisations across Geelong, the Bellarine Peninsula and Surf Coast, as well as clients Australia-wide.
Our work focuses on ongoing website support, technical fixes, maintenance, monitoring and improvements; delivered with clear ownership, fast response and accountability.
No lock-in contracts. No wasted monthly hours. Just practical website support when it’s actually needed.
Website support is overseen by experienced developers who understand the underlying architecture of your site, not just surface-level fixes.
Every support request is tracked, documented and communicated clearly, so nothing falls through the cracks.
Whether we built your website or not, we take responsibility for keeping it running reliably once it’s under our care.
“Mainstay are a great team to work with; we value their expertise and their friendly can-do attitude! They helped us meet our tight deadlines and offered holistic support.”Liz Gellel, Manager External Marketing and Communications, CatholicCare Victoria
Regular updates, patching and dependency management to keep your website secure, stable and compatible as platforms change. See our website maintenance page for more info.
Investigating and resolving technical issues quickly and safely, with clear communication and documented outcomes.
Proactive monitoring to detect issues early, reduce downtime and maintain a fast, responsive website experience.
Security hardening, reviews and remediation to reduce risk to your website and data.
Support with content changes, configuration tweaks and site administration as needed.
As part of our website support services, we provide clear technical ownership of your site. This includes overseeing changes, assessing risk before work is undertaken, documenting decisions, and ensuring your website is managed responsibly over time. To learn about how we evolve your site, see our web development page.
We offer 12 month warranty on projects, as well as a money back guarantee period to prove our ability, give you peace of mind, and zero risk.
Fairhaven Homes is a well-established Victorian home builder with 25 display locations and a diverse portfolio of tailored home designs.
We support professional services firms, engineering companies, NFPs, health, education providers and government-funded organisations across Geelong and the surrounding region.
No. Many of the websites we support were built by other Geelong agencies or internal teams. We regularly take over and stabilise existing sites.
No. We don’t believe in fixed monthly packages that result in unused hours. Website support is billed based on actual work required.
Support requests are submitted via email and logged as tracked tasks with clear communication and response times.
Yes. Website maintenance, updates and monitoring form a core part of our website support services.
Out-of-hours support can be arranged where required, subject to availability and scope.
Yes, absolutely. See our web development page for more details.
Arrange a free 20-minute discussion to talk through your website support needs.
For existing websites, we can review your current platform and outline risks, priorities and next steps.
Work with a team that takes long-term responsibility for keeping your website reliable.
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