AUSTRALIAN WORDPRESS SUPPORT
Reliable, local expertise exactly when you need it.
Need support for your WordPress website?
We provide our clients with ongoing, reliable and exceptionally affordable website support, delivered under highly competitive turnaround policies.
Let us help with fixes, updates, new features, performance, security, migrations and much more.
Our team is your team. Free
consultation and quote.
GET SUPPORT TODAY
A GREAT SUPPORT TEAM IS AN ASSET TO YOUR BUSINESS
Working with us means you have a highly technical, expert development team at your fingertips, to engage as you need ad-hoc or to work together on a daily basis. Here’s what you can expect from Mainstay Digital’s WordPress support team:
Great to work with
Dedicated to perfection, our expert development team is second to non across open source tech, including WordPress, Joomla, Laravel and Craft.
Wordpress experts
Australian owned and operated, based in Melbourne and Geelong. Our team is all local, no offshore, and we work with clients across the country.
Rapid response
Competitive
Strictly in-house
No lock in contracts
DOES MANAGING YOUR SITE FEEL HARDER THAN IT NEEDS TO BE?
Is your time being wasted with:
Poor communications, AWOL developers, slow or no responses to requests
Buggy sites, broken functionality
Sub-standard work from freelance or offshore developers
Slow, poor performing websites
Exorbitant agency rates for basic site fixes
Hacked sites, security issues, crashing sites
It needn’t be. We pride ourselves on providing unrivalled web support, day in, day out, for businesses large and small. And don’t risk sub standard work from offshore providers. Our 100% Australian team has a breadth and depth of skills to tackle any situation.
KEY SERVICES
WordPress fixes & remediation
Have a wish list for your site a mile long? New features, improved performance, bugfixes – let us take it on and make you smile.
New features & functionality
We can scope out improvements, provide technical guidance and implement new functionality or a new initiative.
Website Maintenance
Ensure your site is patched, up to date, secure and humming. See our Maintenance page for full details on how we manage your site.
Legacy issues & refactoring
Perhaps your site just wasn’t built right the first time. We can undertake a code assessment and refactor spaghetti code, or rebuild functionality cleanly from scratch.
Technical support
Contact our tireless support crew for help with bug fixes, website administration, content updates – and we operate under highly competitive SLAs.
Website security
Ensure your site and data are highly secure and safe. We provide security audits, reports and implement a wide range of security measures based on your needs.
WordPress hosting
We also host and maintain many of our Support clients. See our Website Hosting page for full details on a tailored hosting solution for your site.
Content updates
Need an extra pair of hands or some help with content updates? Just get in touch via support@mainstay.digital
Website performance
Traffic retention, SEO and great UX all need a fast and responsive site. We’ll optimise it to the nth degree to ensure it’s performing to potential.
Email migration & account setup
If you’re looking to switch out of your tired old cPanel email client and move to Gmail or Office365, let us handle the grunt work of migration.
Website training
Face to face training, written guides or recorded Looms are part of the service. Any aspect you need a hand with, just reach out.
Website integration
Integration between systems is integral to business operations and efficiency. We integrate your site with 3rd party websites, platforms, systems and repos.
OUR GUARANTEE
If something stops working after we’ve completed the work, we’ll fix it free of charge. We also provide 12 months warranty on new web projects.
FAQs
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
What kind of ratbastard would ask that right here right now ?
RECENT WORK
Fairhaven Homes
We began working with Fairhaven Homes in mid 2022.
Since then, we’ve worked through dozens of new strategic initiatives, fixes and improvements to the site in order to boost engagement, conversions and drive leads.
We continue to work with the brilliant Fairhaven web team to expand and grow the business.
BRAND EXPERIENCE
Big or small, we strive to build awesome relationships with our clients. Here’s a handful that we’ve had the privilege of working with.
“The team at Mainstay have been a massive support to the Live for Lily Foundation, in the design and roll out of our new website, the implementation of an improved email server, and general all round assistance of all our information technology needs. They’re responsive to our requests and service is second to none in ensuring our requirements are met and the performance of our site is optimal and secure.”
Philip Martins – Director and Chief Financial Officer, Live for Lily Foundation
WORKING WITH US
WordPress support is one of core service offerings. It’s with this team that many day-to-day problems are solved and we form fantastic long term relationships with our clients. The emphasis is on rapid communications, turnarounds and quality.
For many of our clients, we work as a fully integrated extension of their team.
If you’re looking for a new development partner, it’s also a great place to start. Resolving legacy issues, auditing and improving systems, making small but effective enhancements is a core service of Mainstay, and often an ideal place to kickstart a great working relationship.
All support and maintenance services are governed by SLAs, underpinning our commitment to respond quickly, and our transparent approach ensures there are no hidden costs or prohibitive fees.
INSIGHTS
WHERE TO FROM HERE?
1. Get in touch
Arrange your free 20 minute discovery session at a time that best suits you.
2. Discovery
3. Scope
4. Build
WE’D LOVE TO HEAR FROM YOU!
We’ll happily arrange a time for a call or meet, provide you with a scope of work and estimate, or give you some expert advice.
